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Refund policy
Introduction: Welcome to Oneclick Academy's Refund Policy. This policy outlines the terms and conditions under which refunds are provided for our products and services.
Eligibility: Customers who have purchased products or services directly from Oneclick Academy are eligible for refunds.
Conditions for Refunds: Refunds will be initiated in 2–5 working days; they are applicable for defective products or services, or if the customer is dissatisfied with the quality; however, customized or personalized services may not be eligible for refunds.
Refund Process: To request a refund, please contact our support team at support@oneclickacademy.com with your order details and the reason for your refund request.
Refund Timeframe: Refunds will be processed within 2–5 working business days after the request is approved.
Exceptions: Digital downloads and services that have been provided as agreed upon may not be eligible for refunds. Additional conditions may apply to specific products or services, which will be communicated at the time of purchase.
Contact Information: If you have any questions about our Refund Policy, please contact us at support@oneclickacademy.com.
Changes to Terms: Oneclick Academy reserves the right to modify or update these terms and conditions. Users will be notified of any changes through our website.
For inquiries regarding our Terms and Conditions, please contact us at support@oneclickacademy.com.