At
Oneclick Academy, we are committed to delivering high-quality digital learning
experiences. We encourage every student to carefully review course details
before enrolling.
1. General Policy
- All course enrollments are non-refundable
once access has been granted, unless otherwise stated.
- Refunds may only be
considered in specific situations outlined below.
2. Eligibility for Refund
- Refund requests must be
submitted within 5 days of the payment date.
- Requests made after 5 days
will not be eligible for a refund under any circumstances.
3. Non-Refundable Situations
Refunds
will not be provided in the following cases:
- Requests made after 5
days of payment.
- Change of mind after
enrollment.
- Incomplete course
participation or lack of usage.
- Requests made after course
completion or certificate issuance.
4. Refund Request Process
- All refund requests must be
made in writing via our official support email within the 5-day window.
- Requests should include
enrollment details and the reason for the refund.
- Approved refunds will be
processed within 7–14 working days through the original payment
method.
5. Oneclick Academy’s Rights
- Oneclick Academy reserves
the right to refuse refunds if the request does not meet the conditions
stated above.
- We may amend this policy
from time to time to ensure transparency and fairness.
